Payment Options and Visa Refund Policy for International Students
Students at the Institute of Tourism Studies (ITS) have the flexibility to choose how they pay their
tuition fees. Payments can be made either in full for the entire academic year or by semester, depending
on what best suits the student's financial planning. This approach is designed to accommodate the
diverse needs of our international student community and provide greater ease in managing educational
expenses. In addition, students can choose to complete their payments either online through our secure
payment portal or in person at the ITS Accounts Department during regular office hours.
It is important to note that all application fees are non-refundable, regardless of the outcome of the
application process. However, ITS does recognize the challenges international students may face when
applying for study visas. As such, tuition fees are refundable if a student’s visa application is
formally refused. This policy ensures that students who are unable to commence their studies due to
immigration decisions are not unfairly financially impacted.
To initiate a refund for tuition fees in the case of a visa refusal, students must submit a valid visa
refusal document issued by the respective authorities. Once this document is received, our Accounts
Department will process the refund, returning the funds to the original method of payment. Students are
encouraged to maintain clear records of their transactions and correspondence, and to contact the
Accounts Department directly should they require any assistance or clarification during this process.
ITS remains committed to ensuring transparency, fairness, and support throughout the admissions and
enrolment experience.